Shipping Policy
- Once an order is placed, we need 1-3 business days to process it. During the week, this typically takes one business day, but if you order on Friday evening or over the weekend, processing may take a bit longer.
- After processing, your order is shipped, with an average delivery time of 8-12 business days.
We strive to make the ordering and delivery process as user-friendly as possible for our customers. However, if you have any questions or comments, please don’t hesitate to reach out to our customer service. Below is an outline of how your order is processed and delivered.
Placing an Order
Ordering with Ralvida is simple. First, go to the product page, add the desired product to your shopping cart by clicking the black “Add to Cart” button. Make sure you’ve selected the correct options. If everything is correct, proceed to checkout by clicking “Proceed to Checkout.” On the information page, enter your address details accurately and click “Continue to Shipping.” On the “Shipping” page, you can double-check the entered address. Please note that every shipment is completely free of charge. Click “Continue to Payment” and select your preferred payment method. All payment options on Ralvida are SSL-encrypted, ensuring a secure payment environment. You can pay with a credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment. Click “Complete Order” and follow the instructions on the chosen payment page. If any issues arise, you can always contact us for assistance.
Shipping Costs
We cover the shipping costs for every order. All of our products are shipped 100% free, with no minimum order quantity required.
Shipping Your Order
Have you found the perfect look or accessory on our website? We strive to process and ship your order as quickly as possible. To maintain fair pricing, we collect packages in larger quantities and ship them once the minimum quantity is reached. We appreciate your understanding and cooperation in helping us contribute to a healthier, more sustainable world. We do our utmost to ship your order as soon as possible. Contact us via email if you’d like to confirm that your order can be shipped today. Our service team is happy to assist and advise you.