Terms Of Service

This website is operated by The good Trade. Throughout the site, the terms ‘we’, ‘us’ and ‘our’ refer to The good Trade. The good Trade offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing anything from us, you are participating in our ‘Service’ and agree to be bound by the following terms and conditions (‘Terms of Service’, ‘Terms’), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to users who are browsers, vendors, customers, sellers and/or content contributors.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools added to the current shop are also subject to the Terms of Service. You can view the most recent version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website following the posting of any changes will constitute your acceptance of those changes. Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Article 1 - Definitions

In these conditions the following definitions apply: Reflection period: the period within which the consumer can make use of his right of withdrawal;Consumer: the natural person who is not acting in the exercise of a profession or business and enters into a distance contract with the entrepreneur;Day: calendar day;Duration transaction: a distance contract relating to a series of production and/or services, of which the obligation to deliver and/or purchase is spread over time;Durable data carrier: every means that enables the consumer or entrepreneur to store information that is addressed to him personally, in a way that allows future consultation and unaltered reproduction of the stored information. Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period;Entrepreneur: the natural or legal person who offers products and/or services to consumers from a distance;Distance contract: an agreement whereby, within the framework of a system organised by the entrepreneur for distance selling of products and/or services, up to and including the conclusion of the contract, exclusive use is made of one or more techniques for distance communication;Technique for distance communication: means that can be used for the conclusion of an agreement, without the consumer and entrepreneur having come together in the same room at the same time General Terms and Conditions: the present General Conditions of the entrepreneur.

Email address: ...@support.nl
Company name: The good Trade
Chamber of Commerce number: 78037077
Address: Kinkerstraat 139, Amsterdam

Article 3 - Applicability

These general terms and conditions apply to every offer made by the trader and to every distance contract and order concluded between the trader and the consumer.Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be inspected at the entrepreneur's premises and they will be sent free of charge to the consumer at his request as soon as possible.If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it can be stored by the consumer in a simple manner on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be inspected electronically and In the event that specific product or service conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply accordingly and in the event of conflicting general terms and conditions, the consumer may always rely on the applicable provision that is most favourable to him. If one or more provisions in these general terms and conditions are at any time wholly or partially void or annulled, the agreement and these terms and conditions shall otherwise remain in force and the provision concerned shall be replaced without delay by mutual agreement with a provision that approximates the purport of the original as closely as possible. Uncertainties about the interpretation or content of one or more provisions of our terms and conditions must be interpreted ‘in the spirit’ of these general terms and conditions.

Article 4 - The offer

If an offer has a limited period of validity or is made subject to conditions,this will be expressly stated in the offer.
The offer is without engagement. The offer contains a complete and accurate description of the production and/or services offered. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.All images, specifications data in the offer are indicative and can not lead to compensation or dissolution of the agreement.Images of products are a true representation of the products offered. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This concerns in particular:the price, with the exception of clearance costs and import VAT. These additional costs will be at the customer's expense and risk. The postal and/or courier service will use the special regulation for postal and courier services with regard to imports. This Scheme applies if the goods are imported into the EU country of destination,
which is also the case in the present case. The postal and or courier service collects the VAT (whether or not together with the customs clearance costs charged) from the recipient of the goods; any costs of shipment; the manner in which the contract will be concluded and what actions are required for that purpose; whether or not the right of withdrawal applies; the manner of payment, delivery and performance of the contract; the period for accepting the offer, or the period within which the trader guarantees the price; the level of the rate of distance communication if the costs of using the technology for distance communication are calculated on a basis other than the regular basic rate for the means of communication used; whether the contract will be archived after its conclusion and, if so, in what way it can be consulted by the consumer;the way in which the consumer, before concluding the contract, can check and, if desired, rectify data provided by him as part of the contract;any languages other than Dutch in which the contract can be concluded;the codes of conduct to which the trader is subject and the way in which the consumer can consult these codes of conduct electronically;the minimum duration of the distance contract in the event of a duration transaction. Optional: available sizes, colours, type of materials.

Article 6 - Right of withdrawaw
When purchasing products, the consumer has the possibility of dissolving the agreement without giving reasons for a period of 14 days. This cooling-off period commences on the day after receipt of the product by the consumer or a representative designated in advance by the consumer and made known to the entrepreneur.During the cooling-off period, the consumer will handle the product and its packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product with all delivered accessories and - if reasonably possible - in the original
condition and packaging to the entrepreneur, in accordance with the
entrepreneur provided reasonable and clear instructions.If the consumer
wishes to make use of his right of withdrawal, he is obliged to do so within 14
days, after receipt of the product, to make this known to the entrepreneur. The
The consumer should make this known by means of a written message/email. After the consumer has stated that he wishes to exercise his right of withdrawal, he must return the product within 14 days. The consumer must prove that the delivered goods have been returned in time,
e.g. by means of proof of dispatch. If the customer has not expressed his wish to use his right of withdrawal or has not returned the product to the entrepreneur after the expiry of the periods mentioned in paragraphs 2 and 3, the purchase is a fact.

Article 7 - Costs in case of withdrawal
If the consumer makes use of his right of withdrawal, the costs of returning the products shall be borne by the consumer. If the consumer pays an amount, the entrepreneur will refund this amount as soon as possible, but at the latest within 14 days after withdrawal. This is subject to the condition that the product has already been received back by the entrepreneur or conclusive evidence of complete return can be presented.

Article 8 - Exclusion of the right of withdrawal
The entrepreneur can exclude the consumer's right of withdrawal for
products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal
The exclusion of the right of withdrawal only applies if the trader clearly stated this in the offer, or at least in good time before concluding the contract.
Exclusion of the right of withdrawal is only possible for products:1. that were realised by the trader in accordance with the consumer's specifications;2. that are clearly personal in nature;3. that cannot be returned due to their nature;4. that spoil or age quickly;5. whose price is subject to fluctuations in the financial market that are beyond the trader's control;6. for single newspapers and magazines;7. for audio and video recordings and computer software of which the consumer has broken the seal.8 . for hygienic products of which the consumer has broken the seal.Exclusion of the right of withdrawal is only possible for services:1. concerning accommodation, transport, restaurant business or leisure activities to be performed on a certain date or during a certain period;2. of which the delivery has started with the express consent of the consumer before the cooling-off period has expired;3. concerning bets and
lotteries.


Article 9 - The price
During the validity period stated in the offer, the prices of the
products and/or services offered are not increased, except for price changes as a result of changes in VAT rates.Contrary to the previous paragraph, the
Contrary to the previous paragraph, the Entrepreneur may offer products or services whose prices are subject to
fluctuations in the financial market and on which the entrepreneur has no influence.
has no influence on, with variable prices. This link to fluctuations and the fact that any prices mentioned are target prices will be mentioned in the offer.
Price increases within 3 months after the conclusion of the agreement are
Price increases within 3 months after the conclusion of the agreement are only allowed if they are the result of statutory regulations or provisions.
Price increases from 3 months after the conclusion of the contract are only allowed if the entrepreneur has stipulated it and:1. they are the result of statutory regulations or provisions; or 2. the consumer has the authority to cancel the contract from the day on which the price increase takes effect. The place of delivery pursuant to Article 5(1) of the Turnover Tax Act 1968 takes place in the country where the transport commences. In the present case, this delivery takes place outside the EU. Following this, import VAT or clearance charges will be collected from the customer by the postal or courier service. All prices are subject to printing and typesetting errors. No liability is accepted for the consequences of misprints and typesetting errors. In case of printing and typesetting errors, the entrepreneur is not obliged to deliver the product
according to the incorrect price.


Article 10 - Conformity and Warranty
The entrepreneur guarantees that the products and/or services comply with the
agreement, the specifications mentioned in the offer, to the reasonable requirements of soundness and/or usability and to the existing statutory provisions and/or government regulations on the date the agreement was concluded. If agreed, the Entrepreneur also guarantees that the product is suitable for other than normal use.A guarantee provided by the Entrepreneur, manufacturer or importer does not affect the legal rights and claims that the Consumer may assert against the Entrepreneur under the Agreement. Any defects or incorrectly delivered products should be reported to the entrepreneur in writing within 14 days of delivery. Return of the products should be in the original packaging and in new condition. The guarantee period of the entrepreneur corresponds to the factory guarantee period. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the
consumer, nor for any advice regarding the use or application of the products.
The guarantee does not apply if:The consumer has repaired the products
The guarantee does not apply if:The consumer has repaired and/or modified the delivered products himself or has had them repaired and/or modified by third parties;The delivered products have been exposed to abnormal conditions or have otherwise been treated carelessly or have been treated contrary to the instructions of the entrepreneur and/or on the packaging;The inadequacy is wholly or partially the result of regulations which the government has set or will set regarding the nature or the quality of the applied materials.

Article 11 - Delivery and implementation
The entrepreneur will take the greatest possible care when receiving and executing orders of products.
With due observance of that stated in article 4 of these general terms and
with due observance of what is stated in article 4 of these general terms and conditions, the company will execute accepted orders with convenient speed but at the latest within
Within 30 days, unless the consumer has agreed to a longer delivery period.
If delivery is delayed, or if an order cannot or can only be partially delivered, the
order cannot be filled or can be filled only partially, the
If delivery is delayed, or if an order cannot or can only be partially carried out, the consumer will be informed about this no later than 30 days after the order was placed. In that case, the consumer has the right to dissolve the agreement without costs and the right to possible damages.In case of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 14 days after dissolution. If delivery of an ordered product turns out to be impossible, the entrepreneur will make an effort to provide a replacement article. Upon delivery at the latest, it will be clearly and comprehensibly stated that a replacement article is being delivered. With replacement articles, the right of withdrawal cannot be excluded. The costs of any return shipment shall be borne by the entrepreneur. The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless explicitly agreed otherwise.


Article 12 - Duration transactions: duration, termination and extension
The consumer can terminate an agreement which has been
which extends to the regular delivery of products (including electricity) or services, at any time.
including electricity) or services, at any time in compliance with
agreed termination rules and a period of notice of no more than one month.
The consumer may terminate a fixed-term contract that was
which extends to the regular delivery of products (including electricity) or services
(including electricity) or services, at any time towards the end of the fixed term with due observance of the applicable termination rules and a notice period not exceeding one month.The consumer may terminate the contracts referred to in the previous paragraphs:at any time and not be limited to termination at a specific time or in a specific period; at least terminate them in the same way as they were entered into by him; always terminate them with the same notice period as the entrepreneur has stipulated for himself. Renewal A fixed-term contract that was concluded for the regular supply of products (including electricity) or services may not be tacitly renewed or renewed for a fixed term.Notwithstanding the previous paragraph, a fixed-term contract that was concluded for the regular supply of daily news and weekly newspapers and magazines may be tacitly renewed for a fixed term not exceeding three months, if the consumer can terminate this renewed contract towards the end of the renewal with a notice period not exceeding one month. A fixed-term contract that has been concluded for the regular supply of products or services may only be tacitly extended for an indefinite period of time if the consumer may terminate it at any time with a period of notice that does not exceed one month and a period of notice that does not exceed three months in the event that the contract relates to the regular, but less than once a month, supply of daily or weekly newspapers and magazines. A limited duration contract for the regular supply of daily or weekly newspapers and magazines by way of introduction (trial or introductory subscription) is not tacitly continued and ends automatically at the end of the trial or introductory period. Duration If an agreement has a duration of more than one year, after one year the consumer may at any time terminate the agreement with a
notice of up to one month, unless reasonableness and fairness dictate otherwise.
fairness oppose termination before the end of the agreed term.
oppose.

Article 13 - Payment
Unless agreed otherwise, the amounts owed by the consumer should be paid within 7 working days after the start of the reflection period as referred to in article 6 paragraph 1. In case of an agreement to provide a service, this period commences after the consumer has received the confirmation of the agreement.The consumer has the duty to report inaccuracies in payment details provided or stated immediately to the entrepreneur. In case of non-payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge the reasonable costs communicated in advance to the consumer.

Article 14 - Complaints procedure
Complaints about the implementation of the agreement must be submitted to the entrepreneur within 7 days fully and clearly described, after the consumer has found the defects.Complaints submitted to the entrepreneur are answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, the entrepreneur will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed answer.If the complaint cannot be resolved by mutual agreement, a dispute arises that is susceptible to the dispute settlement procedure. A complaint does not suspend the obligations of the entrepreneur, unless the entrepreneur indicates otherwise in writing. If a complaint is found to be justified by the entrepreneur, the entrepreneur will, at his discretion, either replace or repair the delivered products free of charge.


Article 15 - Disputes
On agreements between the entrepreneur and the consumer to which these
these general terms and conditions are subject to Dutch law.
applicable. Even if the consumer resides abroad.

Article 16 - Contact information
Questions about the Terms of Service can be sent to us at support@froofi.com